Orders are processed within the timeframe specified on our website.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping and contact information at the time of purchase.

SECOO shall not be held responsible for delivery delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Once an order has been shipped, tracking information will be shared with the customer, where available.

Delivery availability and timelines may vary depending on the destination location.